Frequently asked questions
Clear answers before you begin.
Details about virtual sessions, fees, and what to expect when you reach out.
Do you accept insurance?
Yes. Jami is in network with UnitedHealthcare, Cigna, and Aetna. Coverage and copays vary by plan, so it is always wise to confirm your benefits directly with your insurer. See fees & insurance.
What are your session fees?
Individual sessions are $175 for 50–55 minutes. Couples sessions are $250 for 60 minutes. See fees & insurance.
Do you offer a free consultation?
Yes. Jami offers a free 15-minute consultation call to talk through what you are looking for and see if working together feels like a fit.
Where are sessions held?
Sessions are fully virtual and conducted through a secure telehealth platform for clients throughout Florida and Virginia.
Do I need a diagnosis to start therapy?
No. You do not need a diagnosis of yourself or anyone else to begin. The work focuses on your healing, your patterns, and your path forward.
What is Jami’s approach to therapy?
Jami brings a direct, grounded approach that combines trauma-informed care with evidence-based methods. Together, these approaches may support meaningful change while keeping your needs, pace, and circumstances at the center of the work.
How do I get started?
Book a free 15-minute consultation to take the first step and talk through what support could look like.
What is your cancellation policy?
I ask for at least 24 hours' notice to cancel or reschedule. Sessions canceled with less notice, or missed without notice, are charged the full session fee. I understand emergencies happen, so please reach out if something unexpected comes up. Insurance doesn't cover late-cancel or no-show fees. See fees & insurance.
Can I use out-of-network benefits?
I'm in network with UnitedHealthcare, Cigna, and Aetna. If you have another plan, you may still be reimbursed for part of the cost through out-of-network benefits. I can provide a superbill, an itemized receipt you submit to your insurer. Before we start, I'd recommend calling the number on your card and asking whether you have out-of-network outpatient mental health benefits, what your deductible is, and what percentage they reimburse. See fees & insurance.
Is my information private?
Yes. Everything we discuss in therapy is confidential and protected under HIPAA and Florida and Virginia law, with a few exceptions required by law, like a risk of serious harm to yourself or others or suspected abuse of a child or vulnerable adult. I'll go over these with you at our first session. Sessions are held on a HIPAA-compliant video platform, and records are kept in a secure electronic health record. The contact form on this site isn't a secure channel, so please share only general details there.